Системный интегратор IT Спектр

Technical support and administration

Main Page Services Technical support and administration

The company «IT Spectr» provides technical support and system administration services, both in Ukraine and abroad, in accordance with international quality standards.

We serve clients in any way convenient for them — by phone or email, using online services, applications or through a website. Especially for small companies, we have provided the ability to directly contact a specific specialist. You do not need to spend time on the application registration process and expect feedback. Our experts do not go on sick leave, on vacation and are not exposed to unforeseen circumstances.

Our credo is to provide qualified technical assistance, without diverting customers to non-core issues.

What are we doing?

01

Provide

technical support as quickly as possible both at the workplace and remotely
02

Carry out preliminary work

on setting up computer software
03

Carry out diagnostics

any faults and fix technical problems
04

Connect, configure and service

office equipment, communication equipment
05

Provide

components and consumables, carry out their rapid replacement
06

Practicing

additional preventive visits
07

Perform

repair of both warranty and non-warranty equipment
08

Monitor and control

state of workstations, network and server equipment
09

Provide

the possibility of remote placement of your equipment and organize a secure connection
10

Take

servicing any server and client operating systems, cloud solutions (Azure, Amazon, OVH, Office365)
11

Select

the most suitable and optimal option for hosting your data and services, both on servers / cloud in Ukraine and abroad
12

Organize

installation and support of analog, digital and IP telephone exchange
13

Perform

work on laying structured cabling systems of any complexity

Fill out the form and our a specialist will advise you on any questions!

Absolutely free

Our solutions are the best because we:

Serve both small organizations and large international companies.
01
Flexible — ready to take on a comprehensive service or become part of the company’s existing IT department
02
Respond immediately after your request.
03
Use the Service Desk for the convenience of customers and prompt processing of requests

04

Take into account the work schedule of customers, as well as the possibility of force majeure, requiring us to immediately decide or participate

05

Support the desire of customers in the formation of regular reporting for the services provided.

06

Justify expenses and adhere to transparency in setting the budget for supporting IT infrastructure

07

Conclude a service level agreement (SLA), at the request of the client, according to which the quality criteria of the provided IT services are established

08

Guarantee confidentiality to each client and are ready to sign the relevant documents.

09